U-MART Foods & Bake Shop

Caitlin Ong 4 months ago

I have been a loyal customer of U-mart for over 20 years, which makes this experience even more disappointing. Today, I was waiting in line to order food, but was ignored and other customers who had arrived after me were entertained and assisted. The level of service I received was unacceptable and far below what I would expect from an establishment that has been part of the community for so long. Staff were inattentive, unprofessional, and showed little regard for basic customer service and after reading reviews, I am not surprised to see other customers with similar experiences unhappy with the service. After two decades of patronage, it is incredibly frustrating to feel so disregarded as a customer. What was once a place I enjoyed recommending to others has unfortunately become a store I cannot recommend at all.

R B 5 months ago

$80 for old dry food this is a shame I was willing to pay that much because I was craving Filipino food but after this I suggest you don’t waste your money here this is terrible quality what a waste!!!

Andrii Shevtsiv 6 months ago

Every time I do oil change at dealership- that’s my go to spot for Filipino food . Definitely try Ube Cassava dessert and they have a lot of different choices for food . Delicious every time

Liz Rivers a year ago

Umart Foods & Bake Shop is a solid choice for homestyle Filipino food in Hoffman Estates. We ordered bopis, papaitan, beef kaldereta, lechon kawali, and pork and chicken BBQ; all of which were delicious and perfectly cooked. The only dish that fell a little short was the pancit bihon, which could have used more meat and vegetables, though the flavor was still good. For dessert, the maja blanca was just okay, it could have been richer and more flavorful. On the other hand, the breads and snacks were excellent. The uraro cookies were legit and delicious, the ube piaya was so good I wished I had bought more, and the pandesal was soft, fluffy, and fresh. Service was mostly pleasant, the man who checked us out and the older lady who took our orders were both nice and friendly. The woman cashier, however, came across as more businesslike and not as warm. Overall, this was a 4-star experience ⭐⭐⭐⭐. The food and baked goods were authentic and delicious, with just a few areas that could be improved.

Neil Bunag Edited 5 months ago

Love this place. My go to place for Filipino food when I am at work. My coworkers love it here too and they're NOT Filipinos. We love the combo and it's very filling. You can also get soup on the side for free. Also love their fish, egg rolls, and pancit. Just be careful as their food can be on the fatty side but most Filipino food are in the fatty side. lol. Btw, chopsticks available if needed.